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Customer Relationship Management

 

Finding B2B Marketing Success Integrating

with Social Media & Search
 


 

Bench marketing statistics and key insight from Business.com and B to B online's co- sponsored study of more than 450 B2B marketers.
 


 

Social Media Resources Used for Business
 


YouTube

   91%
   47%

LinkedIn

   87%
   67%

Face book

   82%
   57%

Webinar

   62%
   47%

Company Blog

   58%
   43%

Twitter

   55%
   45%

Social Bookmarking

   32%
   15%

Private community

   28%
   22%

Podcasts

   33%
   19%
   

Use of Social Media to Enhance SEO



 

 

Matrics used B2B Marketers to Measure Social Media Success


Visits to website

   74%
   40%

Number of fans followers

or likes on SN site

   66%
   33%

Number of mentions of company and Products

   56%
   20%

Retweets

   41%
   17%

Page view on company blog

   36%
   12%

Completed lead capture forms

   30%
   12%
Sales/Revenue
   30%
   15%
Sentiment of conversations:pos.or neg.
   30%
   10%
Content /demo download
   25%
   9%
Share of voice
   20%
   9%
Not measuring
   3%
   21%

B2B Marketer Goals for Social Media Efforts


Build Brand Awareness

   89%
   73%

Increase Web traffic

   85%
   71%
Lead generation
   76%
   61%

Deeper engagement W/customer & prospects

   74%
   60%
Improve search results
   67%
   48%
Establish thought leadership
   54%
   40%
Gain marketing intelligence
   42%
   28%
Drive direct revenue
   27%
   22%

Have not set goals

   2%
   11%
 

How Marketers are measuring the impact of social Media on company search performance


Organic search engine ranking

   60%
  19%

Inbound link

   50%
  15%
search marketing conversion rates
   40%
   10%

Social media conversation

volume

   39%
   10%
Search volume for brand keywords phrases
   38%
   11%


Results of social media efforts on search marketing percent difference in response Best vs. Rest


 

 

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